FAQs

Frequently Asked Questions (FAQ)

1. What types of products do you sell?
We offer a curated collection of stylish and high-quality products, including clothing, handbags, jewelry, blankets, and other accessories. Our goal is to provide you with fashionable, functional items that help you express your unique style.

2. How do I place an order?
To place an order, simply browse our website, select the items you’d like to purchase, and click “Add to Cart.” When you’re ready, go to your cart and click “Checkout.” Follow the prompts to enter your shipping and payment information. Once your order is confirmed, we’ll send you an order confirmation email.

3. How can I check the status of my order?
Once your order has shipped, you will receive an email with tracking information so you can easily monitor its progress. You can also log into your account (if you created one during checkout) to view your order status.

4. Do you offer gift cards?
Yes, we offer digital gift cards! These can be purchased directly on our website and are available in various denominations. They make the perfect gift for anyone who loves style and quality.

5. Can I change or cancel my order after it’s been placed?
We process orders quickly to get your items to you as soon as possible. Unfortunately, we are unable to make changes or cancellations once an order has been placed. If there’s an issue with your order, please contact us immediately at hvstlishstudios@gmail.com, and we’ll do our best to assist you.

6. How do I return or exchange an item?
We want you to love your purchase! If you’re not completely satisfied, we accept returns on full-priced items within 30 days of delivery. Items must be unused, unworn, and in original condition. To initiate a return or exchange, please refer to our Return & Exchange Policy or contact us at [email address] for assistance.

7. Do you offer free shipping?
We offer free standard shipping on orders over $100 within the U.S. Shipping fees for orders under $100 are calculated at checkout based on your location and the shipping method selected. International shipping fees will be displayed at checkout.

8. Do you ship internationally?
Yes, we ship to most international destinations! Shipping costs and delivery times vary depending on the destination. Please refer to our Shipping Policy for more details on international orders.

9. What should I do if my item is damaged or defective?
If you receive a damaged or defective item, please contact us within 7 days of receiving your order. We will gladly offer a replacement or a full refund. You can reach us at [email address] with your order details and a description of the issue.

10. How do I know what size to order?
We provide detailed size guides on each product page to help you select the right fit. If you’re still unsure, feel free to contact us for assistance. Our customer service team is always happy to help!

11. How do I contact customer service?
You can reach our friendly customer service team via email at hvstylishstudios@gmail.com. We strive to respond to all inquiries within 1-2 business days.

12. Are your products eco-friendly?
We care about the environment and are always looking for ways to improve our sustainability efforts. While we’re not 100% eco-friendly just yet, we are committed to working with suppliers and manufacturers who share our values and are actively exploring more sustainable options.

13. Do you offer gift wrapping?
At this time, we do not offer gift wrapping, but our products are packaged with care and attention to detail, making them perfect for gifting right out of the box.